Good advice must be prompt. Not expensive.
Altendorf's service department is a team of 15 skilled employees who are committed to advising and looking after our customers. Roughly 90% of the enquiries are dealt with successfully when the first phone call is received. Each machine part is stored electronically under the machine number and can be retrieved in a flash so, if you need to ask us something about an older machine that you have, please make sure you can tell us your machine number. This makes sure that we can help you faster.
If we need a little more time to answer your query, then we'll phone you back – so you needn't run up an expensive phone bill. And if our telephone advisors can't help for any reason, they will pass your call on to one of our field service engineers on their mobile phone so they can drop by to help you.
Altendorf service hotline: 0571 9550 222
If you would like to contact our advisers directly, you are welcome to get in touch by telephone or e-mail.
Karl-Heinz Bartz
Tel: 0571 9550-396
Fax: 0571 9550-147
k.bartz@altendorf.de
Mechanics
Electronics
Electricals
Karl-Heinz Bartz
Tel: 0571 9550-396
Fax: 0571 9550-147
k.bartz@altendorf.de
José Antonio Cano
Tel: 0571 9550-143
Fax: 0571 9550-147
a.cano@altendorf.de
Mechanics
Electronics
Electricals
José Antonio Cano
Tel: 0571 9550-143
Fax: 0571 9550-147
a.cano@altendorf.de
Klaus Könemann
Tel: 0571 9550-142
Fax: 0571 9550-147
k.koenemann@altendorf.de
Mechanics
Electronics
Electricals
Planning technical customer service visits
Klaus Könemann
Tel: 0571 9550-142
Fax: 0571 9550-147
k.koenemann@altendorf.de
Bouchaib Ouahyb
Tel: 0571 9550-136
Fax: 0571 9550-147
b.ouahyb@altendorf.de
Mechanics
Electronics
Electricals
Bouchaib Ouahyb
Tel: 0571 9550-136
Fax: 0571 9550-147
b.ouahyb@altendorf.de
Matthias Stendel
Tel: 0571 9550-138
Fax: 0571 9550-147
m.stendel@altendorf.de
Mechanics
Electronics
Electricals
Planning technical customer service visits
Matthias Stendel
Tel: 0571 9550-138
Fax: 0571 9550-147
m.stendel@altendorf.de
Juliette Bodarwé-Fiestelmann
Tel: 0571 9550-137
Fax: 0571 9550-147
j.fiestelmann@altendorf.de
Administration
Juliette Bodarwé-Fiestelmann
Tel: 0571 9550-137
Fax: 0571 9550-147
j.fiestelmann@altendorf.de
Fabian Haider
Tel: 0571 9550-135
Fax: 0571 9550-147
f.haider@altendorf.de
Administration
Fabian Haider
Tel: 0571 9550-135
Fax: 0571 9550-147
f.haider@altendorf.de
Björn Könemann
Tel: 0571 9550-222
Fax: 0571 9550-147
service@altendorf.de
Service technician
Björn Könemann
Tel: 0571 9550-222
Fax: 0571 9550-147
service@altendorf.de
Peter Rodenbeck
Tel: 0571 9550-222
Fax: 0571 9550-147
service@altendorf.de
Service technician
Peter Rodenbeck
Tel: 0571 9550-222
Fax: 0571 9550-147
service@altendorf.de
Olaf Ryback
Tel: 0571 9550-222
Fax: 0571 9550-147
service@altendorf.de
Service technician
Olaf Ryback
Tel: 0571 9550-222
Fax: 0571 9550-147
service@altendorf.de
Jean Zins
Tel: 0571 9550-222
Fax: 0571 9550-147
service@altendorf.de
Service technician
Jean Zins
Tel: 0571 9550-222
Fax: 0571 9550-147
service@altendorf.de
